Career Search

Commercial Lines Customer Service Representatives

System Search, Inc. is seeking Customer Service Representatives with quick-learning abilities for positions in multiple South Carolina Locations including:


    • Fort Mill, SC
    • Travelers Rest, SC
    • Rock Hill, SC
    • Spartanburg, SC

    The Customer Service Representative manages the client relationships and strategically assists with technical and complex insurance needs to ensure a high level of client retention.
    Position Summary:


      • Assists Producers with generalist Book of Business
      • Processes Endorsements, Renewals, and Certificates of Insurance as well as marketing accounts to carriers
      • Serves as main point of contact for the client. Addresses client questions, provides guidance on appropriate coverage changes and/or contractual requirements, educates client on exclusions and exposures.
      • Assists with the strategic design of insurance plans for clients with little to no supervision.
      • Strategically assists in remarketing of renewals to ensure a high level of account retention.
      • Stays abreast of industry information, new products, legislation, coverage and technology to continuously improve knowledge, performance and services to clients.
      • Handles all Office Bills

      Qualifications & Experience:


        • Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings, and underwriting procedures
        • Commercial Lines experience preferred
        • Insurance Designations a plus

        Other Job Titles considered include Account Executive, Customer Service Specialist, Account Representative, Account Specialist, Account Associate, Client Relationship Manager, Client Engagement Specialist