Commercial Lines Customer Service Representative

SOUTH CAROLINA LOCATIONS
 
System Search, Inc. is seeking Customer Service Representatives with quick-learning abilities for positions in multiple South Carolina locations.
 
The Customer Service Representative manages the client relationships and strategically assists with technical and complex insurance needs to ensure a high level of client retention.
 
Position Summary:
 

• Assists Producers with generalist Book of Business
• Processes Endorsements, Renewals, and Certificates of Insurance as well as marketing accounts to carriers
• Serves as main point of contact for the client. Addresses client questions, provides guidance on appropriate coverage changes and/or contractual requirements, educates client on exclusions and exposures.
• Assists with the strategic design of insurance plans for clients with little to no supervision.
• Strategically assists in remarketing of renewals to ensure a high level of account retention.
• Stays abreast of industry information, new products, legislation, coverage and technology to continuously improve knowledge, performance and services to clients.
• Handles all Office Bills

 
Qualifications & Experience:
 

• Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings, and underwriting procedures
• Commercial Lines experience preferred
• Insurance Designations a plus

 
Other Job Titles considered include Customer Service Specialist, Account Representative, Account Specialist, Account Associate, Client Relationship Manager, and Client Engagement Specialist