Commercial Lines Account Managers – Large Accounts

System Search is currently recruiting seasoned Commercial Lines Account Managers with Large Account experience for REMOTE positions.

 
Responsibilities of the Commercial Lines Account Managers include: 

 
• Responsible for retention of assigned Book of Commercial Lines Insurance Business specific to large and complex clients in a variety of industries.
• Works closely with Producers and other Agency personnel on all aspects of client service, marketing, and renewal.
• Oversees preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts.
• Acquires understanding of clients’ Insurance objectives and critically analyzes and compares Insurance plans to determine suitability.
• Stays abreast of changes in the Insurance industry and other external conditions that may impact clients and makes appropriate recommendations in response to these changes.
• Acts as liaison between clients and Insurance Carriers to resolve escalated complex service issues requiring policy interpretation and experience based judgment to resolve.
• Troubleshoots claims and billing issues.
• Develops new business from existing accounts and assigned leads, contributing to meeting departmental production goals.
• Manages, organizes, and conducts client meetings when necessary.
• Appropriately documents client and Carrier interactions and updates Agency Management Systems, ensuring accuracy of data.

 
Ideal Requirements of the Commercial Lines Account Manager:

 
• At least 3 years of Commercial Lines Insurance experience.
• High level of attention to detail and organization skills.
• Independent Agency and/or Brokerage experience is preferred.
• College degree preferred.
• Superior customer service and problem solving skills.
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and Agency Management Systems.
• Ability to work in a team environment.
• Current Licensing and CE credits in good standing in required lines and states.

 
Other Job Titles considered include Account Executive, Customer Service Representative, CSR, Account Representative, Account Specialist, Account Associate, Client Relationship Manager, Client Engagement Specialist