Career Search

Commercial Lines Customer Service Representative

System Search is currently recruiting for a Remote or In Person Commercial Lines Customer Service Representative (CSR) for the Durham, NC area.
Responsibilities of the Commercial Lines Account Manager include: 


  • Assists with Generalist BOB with Accounts ranging in size from $15,000 to $100,000 in Premium
  • Assists 5 Producers
  • Works with Charter Schools, Breweries, and Dentist Accounts
  • Serves as the first point of contact for Commercial Lines clients
  • Processes Endorsements, Renewals, and Certificates of Insurance
  • Resolves day-to-day service requests
  • Markets New and Renewal Business to Carriers

Ideal Requirements of the Commercial Lines Account Manager:


  • 5 – 10 years’ Commercial Lines Insurance experience
  • CIC Designation or ability to obtain preferred
  • Property & Casualty license
  • Applied/EPIC or Applied/TAM Experience Preferred

Salary and Benefits package includes:


  • Medical insurance including health, life, and dental
  • Great Vacation / PTO Package
  • 401(k)  Offered through Payroll
  • Flexible Holiday Schedule
  • Discretionary Bonus Program for each Department
  • Half Day Fridays
  • Open to Remote after 6 months