Commercial Lines Account Manager /Team Leader

FRESNO, CA
 
System Search, Inc. is seeking an Account Manager & Team Lead with direct experience with Commercial Lines Insurance Accounts for a position in Fresno, CA. This position leads and manages the operational functioning and development of the Commercial Lines servicing team. The Account Manager and Team Leader oversees the day-to-day functions of the department and assists with operational, non-sales administration.
 
Position Summary:

 
• Mentors and manages sales support team members and champions communication of goals, vision, and procedures
• Works with the Leadership Team and Human Resources to manage employees and implement projects and directives.
• Actively participates in the hiring and new hire on-boarding process.
• Immediately and effectively addresses and resolves performance concerns utilizing the support of Human Resources.
• Assures service standards are being met utilizing the audit and review process.
• Creates and recommends new standards and any specialized processes or standards based on business needs.
• Assists in monitoring operating expenses and adherence to budget numbers for the Company location.
• Conducts annual performance reviews for direct reports.
• Advanced level of knowledge of commercial lines of coverage
• Demonstrated ability to lead and inspire a team to achieve goals as well as ability to think ahead and plan over a 1-2 year timeframe

 
Qualifications & Experience:

 
• • 10+ Years experience in Account & Client Management
  • High School Diploma

• Demonstrated experience in successfully leading a Team
• Property & Casualty license from state of domicile required
• Advanced professional designation highly desirable (e.g. AAI, ARM, CIC, CPCU, CEBS, GBA, RHU, REBC)
• AMS360 Experience Preferred